Customer Service

Please email us at info@classecloset.com if you have any questions or concerns. Classé Closet works hard to assist our customers and will respond to all questions and inquiries within 24-48 hours.

Shipping Policy

Classé Closet ships merchandise Monday – Friday, excluding holidays. All orders will be processed and shipped within 7 business days from payment posting. Once your order has been shipped, you will receive an email confirmation with your tracking information.

We are not responsible for lost or stolen packages, or errors on the shipping information provided. The customer assumes all responsibility once a tracking number has been issued and will have to work with their local postal service to resolve any issues.

Shipping Costs

Shipping Method Delivery Time Delivery Cost
Standard 7 business days $10
Expedited 3 business days $25

 

Return Policy

Classé Closet aims for 100% customer satisfaction with every purchase. We carefully inspect, and hand wrap your items, to ensure that we are upholding the highest standards for our customers. In the event that you do receive the incorrect item, or item is not as expected, please email info@classecloset.com

We accept merchandise for store credit within 7 days of receiving your order. We do not offer refunds or exchanges, only store credit. All items must have original tags attached and be in their original condition, unwashed, unworn and without damage. We reserve the right to refuse any merchandise that does not meet our requirements to be eligible for a return. Bodysuits, swimwear, white items, lingerie, sale items, shoes, accessories excluded and are FINAL sale.

Customers are responsible for all shipping costs associated with the return of merchandise. Once your return is received please allow up to 5 business days for your store credit to be issued, and email confirmation of your processed return. Any packages returned without a return request, will be denied.